Author: Michelli, Joseph
Narrator: Hill, Dick
Format: CD
Unabridged
Approx. 5 hours
Nonfiction
Business
Mar 2013
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Summary: With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there -- the partners -- and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way.